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How to Process Data Extraction

A guide to how the data extraction works and steps to take:


Payrix is compliant with the Payment Card Industry Data Security Standard (PCI DSS) Level 1 – this is the highest level of compliance for the industry’s mandate on secure storage, processing and transmission of data. We have an obligation to protect cardholder data and prevent its unauthorised use.

There may be instances when data needs to be transferred between Payrix and a third-party such as another payment service provider. To ensure this process is PCI DSS compliant, data can be encrypted using the new payment providers’ public key.

Payrix can encrypt data and upload it to a secure file sharing service. A third-party can then download and decrypt the data.

At Payrix, only authorised staff can access data during the data transfer process.

Steps to take

Provide Payrix with your Business ID, PGP Key, and the new payment providers Attestation of Compliance (AOC). Both PGP Key and AOC should be available from the new payment provider.

Payrix will also request the date you require the transfer. Please note data extractions take between 5 and 10 business days.

After Extraction

After the data has been extracted your Payrix Account Manager will be in contact with a URL where the encrypted data can be downloaded from.

Your new payment provider will then be able to decrypt the data.


A sample file can be downloaded here -


Fields provided

Business Name

Business Reference

Payrix Payer ID

Unique Reference

Display Reference

Last Name

First Name




Address Line 1

Address Line 2

Address Suburb

Address State

Address Post Code

Date of Birth

Status ID

Status Name

Created Date

Payment Method

Bank Account BSB

Bank Account Number

Bank Account Name

Card Number Unencrypted

Credit Card Expiry Date

Credit Card Name

Credit Card Type

Schedule Type

Schedule Frequency

Schedule Day Of Week

Schedule Day Of Month

Schedule Fixed Total

Current Schedule Count

Current Schedule Total

Successful transaction count

Successful transaction total

Rejection transaction count

Rejection transaction total

Help and Support

If you require further assistance, please contact Payrix Client Support:


Ph: 1300 592 283


New Zealand

Ph: 0800 480 054



Ph: 844-517-5981


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